Posts Tagged ‘Best Kimono’

Unlocking the Best Online Kimono Shopping Experience: Our Survey Insights

Sunday, April 28th, 2024

In the quest to provide unbeatable online shopping experiences for kimono and yukata enthusiasts, we embarked on a comprehensive customer service satisfaction survey. Our goal was straightforward: to ensure that every aspect of our service not only meets but exceeds our customers’ expectations. Today, we’re excited to share the insights gleaned from your feedback and the steps we’re taking to make shopping with us even better.

Survey Highlights: A Testament to Quality and Service

Our customers have spoken, and the feedback is overwhelmingly positive. From quick response times to the exceptional quality of our kimono and yukata, it’s clear our commitment to excellence hasn’t gone unnoticed. Here are some of the key findings from our survey:

  • Rapid Response Times: Time is precious, and our team ensures that your queries and special requests are addressed swiftly.
  • High-Quality Selection at Reasonable Prices: Our selection of kimono and yukata are praised not just for their beauty and authenticity but also for the value they represent.
  • Efficient Order and Delivery Process: From order processing to delivery, efficiency is our mantra. Our customers appreciate the fast shipping times and the low nominal shipping costs on orders that don’t qualify for free shipping.
  • Accuracy and Satisfaction with Orders: Receiving what you ordered, precisely as you envisioned it, is crucial. Our survey results commend our accuracy and the overall satisfaction with the received products.
  • The Return Experience: Returns can be a hassle, but we strive to make the process as smooth as possible, ensuring you’re happy with the outcome. Our customers spoke and praised our easy return policy and speed of refunds or exchanges.

Customer Testimonials: In Your Own Words

One of our customers shared their delight:

“I received my kimono today and it is well above my expectations! It’s comfortable, and well-made. I will be back for more!”

This is just one of many testimonials that echo the sentiment of satisfaction and joy experienced by our customers.

Our Commitment to Continuous Improvement

Armed with your feedback, we’re implementing several enhancements to our services. Whether it’s streamlining our shipping processes or expanding our selection, we’re committed to making your online kimono shopping experience the best it can be.

Email and Social Media Marketing – Staying Connected

We understand the importance of keeping you updated and engaged. Our low-pressure email and social media marketing efforts are geared toward bringing you the latest styles, deals, and insights into the world of kimono and yukata fashion. Stay tuned for tips, trends, and exclusive offers that celebrate the beauty and tradition of Japanese attire. Our customers said they prefer deals to be announced on social media rather than emails. We listened and will guide more efforts into social media.

In Conclusion

Your feedback drives us to do better, and we’re grateful for the opportunity to serve you. At Chopa, we’re not just selling kimono and yukata; we’re offering an experience steeped in tradition, supported by customer service that’s second to none.

Thank you for choosing us as your preferred destination for kimono and yukata shopping. We look forward to continuing to meet and exceed your expectations, making every purchase with us a memorable one.

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Finding The Most Popular Kimonos

Sunday, March 13th, 2022

TOP SELLING KIMONO and YUKATA FOR FEBRUARY, 2022.

Our customers are the pulse of our business.  When they visit our online Kimono Shop, they seek beautiful patterns, vivid colors, and unique styles. Customers also want a wide selection of sizes, reasonable pricing, and fast shipping from the USA.  There is a reason our customers have been shopping at our store since 1994. Because they find everything they want in one store, Chopa – Your Kimono Source.

Each month, we sit down and look back on what the Best Selling Japanese Kimono and Yukata robes were during the previous month. It is important as well as educational to see what was hot. One month it might be dragon prints, another period may include koi fish. Some patterns and styles are seasonal. For example, short-length kimono, or Happi Coats as they are called pick up steam and sell very well in Spring and Summer.  Many customers like the shorter-length robe to wear during the warmer months to stay cooler. Others wear them as coverups at the beach or pool.

A customer emailed us the other day asking where are our kimonos made.  We replied that all of our kimono and yukata robes are made in Japan.  We operate and are based in the USA however, so we can ship quickly from our main warehouse in Northwest Florida. Transit time normally takes 2-3 business days to anywhere in the USA. We hear of horror stories when people purchase a kimono from a vendor in Japan and how long it takes to arrive. We take the guesswork out of online Kimono shopping.  We are direct importers, cover all duties, taxes and also offer easy returns.

People realize after the fact, that when you order a kimono from a foreign country, you often receive a bill upon delivery for duties, taxes, customs fees, and any other auxiliary charges. Charges that were unexpected and not mentioned when they placed their order. This won’t happen if you shop with us in the USA.

Here are the TOP FIVE SELLING KIMONO AND YUKATA FOR FEBRUARY, 2022.

1: Yukata – Tree of Life.  The Tree of Life Yukata is frequently a top customer pick. This men’s yukata features a geometric print that dates back to 2000 B.C. The design is produced in a gray, black, and white-colored print. It is made of 100% cotton and is very distinctive when worn to a special event or ceremony.

2: Blue Koi Yukata. This Koi Yukata is selected by men and women. The blue and white print displays the elegant koi swimming in water. In Buddhism, koi represent courage. In Japan, these fish are considered to be symbolic of love and affection. Crafted in Japan of fine cotton with a shrink-resistant finish.

3: Yukata – Eternal Chain. Printed in a crisp blue and white pattern, the Eternal Chain forms a never-ending circle representing eternity. The chains are symbolic of life, hope, and, strength. The connectivity has no beginning or end and goes around in a circle forever.

4: Yukata – Navy Kagome. Kagome translates to the woven bamboo pattern. Printed in a dark navy blue and white palette, the artist designed beautiful bamboo silhouetted against subtle contrasting circles. The combination is reminiscent of old-world craftsmanship and simplicity.

5: Black Kimono Samurai Robe. This Japanese kimono provides the Zen you need after a long day at the office.  Sit back, relax and feel the calm in this lightweight, yet durable robe.  This kimono is perfect for attending ceremonies or simply relaxing at home. It is popular for meditating as well. Produced from 100% cotton broadcloth. This high-end fabric is densely woven and often used in fine dress shirts.

These five kimono and yukata were our customer favorites in February. You can view any or all of these by visiting our online store. We have new shipments arriving over the next two months and should have adequate supplies to carry us through the busier season.  A great big thank you goes out to all of our readers and customers for allowing us to share this information with you each month.  It’s a team effort. Our customers team with us and we announce the results.

Thanks for reading, now Get Your Kimono On!!

                         Eternal Chain Yukata

Most Popular Kimonos for July, 2021

Tuesday, August 3rd, 2021

Greetings Kimono Fans.

Another month has passed and that means it is time for the Best Selling Kimono and Yukata for last month.  This was a busy month and shoppers took advantage of a surprise discount we offered to existing customers during the middle of the month.  Customers have the chance at check out to join our newsletter email list where we randomly send out updates, news or nice discounts on our entire line of Japanese Kimono and Yukata.  Coupons are always popular and our “kimono family” usually takes advantage of the bargains.

Covid cases are on the rise in Japan and we have been in regular, direct contact with our manufacturing partners. Some divisions are working from home while others have a shortened workweek.  Much of Tokyo was closed the past week due to the Olympic Games.  Closures and work from home mandates may be helping calm the spread of Covid.  Even with ongoing challenges, Chopa is diligently working with providers to assure we have ample stock of these comfortable robes. While the manufacturing process faces obstacles, we are also finding that many fabrics are scarce or running out. The dying process can take months for some fabric due to the large number of colors used or intricate designs, and with mandated closures, obtaining fabric has probably been the biggest hurdle we face.

We placed our largest Fall order a bit early this year to allow more time for production and transit time since many carriers are also facing delays and operating over capacity. International shipping can be tricky and if it wasn’t for our great long term relationships and experience we could face major shortages. It is always better to be safe than sorry and our staff works hard to maintain adequate inventories as best as we can.  As we wrote in an earlier blog several weeks ago, many retailers are expecting shortages and limited supplies of goods for the Christmas Holiday season.  This is something we definitely want to avoid.  Shortages as you may have seen in stores isn’t good for anyone.  The retailers lose sales without having merchandise and customers are left holding an empty bag or paying a substantially higher price because quantities are so low.

Nearly everyone we know has spoken about price increases on most things we buy each day. Whether it is lunch at the neighborhood deli, a burger at McDonalds, groceries, tires, vehicles, clothing, housing, etc, it seems everything is getting more expensive. Chopa is pleased that we have not raised our prices for some time and we are doing everything we can to hold costs and prices where they are, but in reality, there may be a time in the near future that we have to adjust pricing upwards.  We have experienced cost increases for our products, especially shipping, but so far we have bitten the bullet and maintained our prices.

We are not one to panic, and even though it is August, we do suggest customers review their holiday shopping needs, and plan accordingly. Whether shopping for a kimono or yukata from our online store or buying that perfect sweater for your family member, make your list and plan on shopping early this year. We believe you will be happy that you did.

So let’s take a look at the most popular kimono and yukata for July….

  1.  Great Wave
  2.  Tree of Life
  3.  Lily Garden
  4.  Dragon
  5.  Blue Koi

Ironically, the Lily Garden yukata rose to the number three best selling yukata. This robe was marked down as we are discontinuing the style. While it has been a performer over the years as far as sales go, the popularity has dwindled a bit as more customers have selected its sister yukata, the Peony and Princess yukata. The background patterns are nearly identical but feature Geishas across the print. It is fairly rare that we decide to discontinue a pattern, but we have been evaluating our selection lately because we have new patterns arriving early next year. On one hand, we need to make a little room and on the other hand, sometimes it is time to say good bye to an old friend. The sale was popular as we are down to just a few size small at this publishing date. In most other cases we discontinue a pattern because the manufacturer has discontinued or retired a fabric.

It is hard to believe but August is upon us and we want to wish everyone a great balance of Summer. In many states school starts back later this month and we know you want to get those last days at the beach or pool under your belt. We know many people still have vacations planned and will head out in a car or airplane soon.  Have fun and most of all stay safe. Thank you for reading our Blog, stop by again.

Photo courtesy of Pixabay.