As an online retailer of Kimono and Yukata robes since 1994, we understand the challenges of online shopping.  While we strive to have a easy to use, easy to find, and easy to shop website, we know nothing in life is perfect and this is why we make changes whenever possible to provide our customers with a better shopping experience.

Our top priority has always been customer safety and Chopa has never taken this lightly. We spend a large sum of money each year on security software, encryption, offsite services and more to keep customer information safe and secure at all times. We never rent, sell or loan customer information either. If you receive an email from us, it is a courtesy email based on a purchase you made on our website. In these periodic emails, we may alert you to a sale, special discount, or new product introduction. We always include an “unsubscribe” button in these emails and if you click the button, rest assured you are immediately removed from the database and you won’t hear from us again.

One service we introduced a few years ago was our Email Notification Shopping Service. Chopa offers over 100 different patterns and styles of Kimono, Yukata robes and short length Happi Coats, and while we try to maintain a full inventory at all times, it isn’t always possible. For instance we may have 20 Dragon Kimonos in stock at the moment and based on sales, additional inventory may currently be in production. Then along comes an order for 16 of these kimonos, leaving us with 4. If we normally sell 5 a week, you can see out easy it is to run out unexpectedly. Large orders are fairly common as business customers purchase yukata or kimonos as gifts for their sales team or their customers and for employee recognition.

Chopa has also been a Kimono source for theatrical productions, movie studios, model photoshoots, costume companies, restaurants, television shows and weddings. Many brides and grooms have been outfitted in our yukata or kimono, and many bridesmaids and groomsmen have also found our attire to be a special part of that memorable event. We see a large increase in summertime orders for weddings. Early summer also brings a surge in kimono sales for graduation gifts. Besides traditional holidays, birthdays and anniversaries that are common throughout the year, Halloween brings in a quick flurry as customers choose a kimono or yukata for their party costumes. Kimonos simply make great gifts for so many occasions.

Mother’s Day and Father’s Days round out a common theme for choosing kimono robes for gifts. Short-length Happi Coats are very popular for Valentine’s Day as well as the warm summer season as people want a shorter length robe for lounging at home or at the pool or beach. Seeing someone in one of our Happi Coats at the beach always brings a smile to our face.

We have provided some reasons why we may be out of stock in a particular size or style at any one time. If this happens to you, simply drop us an email or text and ask when a certain size or style will be back in stock. We can instantly check our inventory database and let you know an approximate time frame when new stock will be available. We can place you on our email notification list. When the item arrives, we send out one email letting you know that the kimono you want is available. There is no cost for this service and no obligation to follow through with a purchase. This email alert is a courtesy notice only. We do not add you to our email database and only send you one notice. There is no sales pitch, no hassle and absolutely no sales pressure. Consider it a quick note from a friend saying “Hey there, the Pink Cherry Blossom yukata in size medium is now in stock and available.”  That’s it, plain and simple.

So the next time you are surfing our online Kimono Store at www.chopa.com and don’t see a size available in a pattern you like, or don’t see a specific kimono today that you saw a week earlier, go to the top of the web page you are on and hit the “Contact Us” button on the tool bar menu. Send us a text or complete the contact form and submit. We will check our database, reply with a time frame and ask if you want to be added to our free alert system. This takes the guesswork out and allows you time to enjoy life rather than checking back every few days. As always, we invite feedback, suggestions, compliments and even complaints. Thanks for reading and happy kimono shopping.

        Kimono Shopping Made Easy. 

Photo courtesy of Damir Spanic